Simplify your business with strategy, systems, automation, and support that actually works.
As your Business Systems Consultant, I help you...
simplify the backend of your business, strengthen your systems, and implement the right tools to support smoother growth.
So your strategy feels clearer, your operations work better, and your next steps feel far more doable!
From systems strategy and operations to automation, AI, and implementation support - I help you build the structures your business needs behind the scenes.
Build a business that feels simpler, stronger, and more sustainable
You do not need more disconnected tools, or ideas just scribbled in a notebook.
You need the right systems, and the right support to implement the right structures.
As your Business Systems Consultant, I help you make thoughtful decisions about your systems, operations, automation, and digital workflows. I then support you with the implementation needed to bring it all to life.
Whether you're refining what already exists or building better systems from the ground up, I help you create a business that feels more streamlined, more functional, and far less overwhelming to run.
DISCOVER HOW TO GET STARTED
Australian Based Business Systems Consultant
Growth Expert, Innovator, & Business Strategist
AI & System
Implementation Expert
1 on 1 Online Consultancy - Backed By An Agile Team
What I help with
Strategic systems that support across the whole business
Business
Strategy
Clarify your direction, refine your offers, strengthen your business model, and create a growth plan that feels aligned, practical, and profitable.
System
Implementation
Support to implement all the systems your business needs to run efficiently behind the scenes and reduce manual workload.
Automation
Consulting
Connect your tools, reduce repetitive admin, and build automations that support your client journey without losing the human touch.
AI
Consulting
Use AI in a mindful way to save time, improve workflows, and help with ideation. While keeping your business personal and values-led.
Fully aligned, client-centric systems
Your whole business is built around your clients.
That’s why everything I do as your Business Systems Consultant, is about streamlining and improving your operations for a better human experience that reflects your high-level service.
From mapping your client journeys to implementing more efficient systems, your client is always my focus.
I blend personal touch points with native integrations and automation systems. Your high paying clients feel supported by a real person at the other end (hello, OBM) while everything is efficient, integrated and streamlined (reducing ongoing admin).
This is for you if…
>> your business is growing, but the backend feels messy or overly manual
>> you're juggling too many moving pieces and need help creating clarity
>> you know there are better ways to do things, but you need strategic support to map them out
>> you want more streamlined systems without losing the "human-ness" of your business
>> you are curious about automation or AI, but want to implement it thoughtfully
>> you want expert support that blends strategy with real action
What working together feels like:
Thoughtful. Strategic. Human. Practical.
>> No bloated plans.
>> No generic business advice.
>> No pushing you into systems that do not suit the way you work.
Instead, we look at your business as a whole, identify what will create the most ease and impact, and build from there.
This is support designed to help you grow well, not just grow fast.
Meet Kirsten
Your Business Systems Consultant
I help heart-centred online business owners create clearer strategies, calmer systems, and stronger foundations for growth.
As your systems thinking nerd, and implementation wizard, I bring both the big-picture strategy and the practical detail needed to move ideas into action.
So whether you need help refining your business model, simplifying operations, improving your systems, or exploring automation and AI, I’m here to help you make sense of what may feel overwhelming, and create a business that is so much easier to run.
LEARN MORE ABOUT BMS
Business Systems We Help Implement
The right systems can make your business feel lighter, smoother, and far easier to grow.
As your Business Systems Consultant, I help you choose and implement the systems your business actually needs behind the scenes. My goal is to ensure your tools work together, your workflows feel smooth, and your customer journey is top of mind and well supported.
Whether you're building from scratch or refining what you already have, I help you put the right digital systems in place to support a more streamlined and sustainable business.
Online Learning
Although we specialise in Kajabi, we always assess business requirements and implement the right online learning system for your needs.
CRM
Setup of CRM systems to help you manage leads, clients, and sales. Not just making the customer journey more efficient, but also better supported.
Booking Platform
Implementation of booking systems that make it easier for clients to enquire, book, pay, and move through your workflows with less manual admin.
Email Marketing
Support implementing email marketing platforms for newsletters, and nurture sequences, ensuring regular communication with your audience.
Connected Digital Ecosystem
We support businesses to implement and connect a wide range of systems - not just the ones listed here.
From forms, payments, and landing pages to client delivery platforms, we help you choose and implement the right mix of systems for your business. The goal is always to create a setup that feels more aligned, with less hands on admin, and to ensure it's better able to support your business growth behind the scenes.
KAJABI EXPERT
Build, launch and refine your Kajabi website, course, membership or funnel with expert support.
There is nothing I love more than a beautiful, hard-working online business system.
As a Kajabi expert and Kajabi coach, I help business owners bring their websites, courses, memberships, funnels, automations and launch plans to life in a way that feels clear, strategic and far less overwhelming.
So whether your Kajabi setup needs building, refining, or simply someone to help you make sense of the whole shabang, I’m here to help you move forward with more confidence.
EXPLORE KAJABI SUPPORT
What This Support Can Look Like
Get started with support that fits your business, goals, and stage of growth.
Not sure where to start? The Online Business Strategy Workshop is the best first step for most business owners. If you’d prefer to talk it through first, you’re very welcome to book an initial consultation to see if we are the right fit.
BOOK A FREE INITIAL CONSULTATION
Ready to create more ease, clarity, and support in your business?
Let’s start with a free consultation to talk through where you are, what you need, and what kind of support would feel most helpful for the next stage of your business.
If it feels like the right fit, we can map out the clearest way forward together.
BOOK A FREE CALLTestimonials
Kemi Nekvapil
KN Collective
"I needed someone to work with me on all the ‘behind the scenes’ aspects of my business regarding online program creation, systems and processes.
It can be difficult to find someone who has all the technical skills and a high level of service for their clients. Kirsten listens and communicates well, has integrity, and holds you accountable when needed.
She is a delight to work with and co-create with, and to be honest, I would not have the online business I have without her and her team."
Tracey Anderson Askew
Transform Your Birth
"Kirsten works from a place of excellence – working together has been a dream. I was too busy working in my business rather than on my business. My systems were old and inefficient. I was frustrated because I had a head full of ideas and I couldn’t find the time to help my clients in the way that I wanted to help them. Having Kirsten onboard has been an amazing change to how I do business now.
Kirsten has updated my systems to bring in new platforms that are really efficient which has saved me an incredible amount in administration of my business. She’s also updated the procedures for me which means that anybody can walk into my business and know how to help me run it. That has been an incredible level of progress as well. Having her on board has helped me now to implement at least three major initiatives and I’m so proud of it because I’ve been wanting to do that for a long time."
Daniel Sih
Spacemakers
"I can't speak more highly about Kirsten and her team at Busy Made Simple. I have high expectations when it comes to engaging professional services, and BMS have met this and more.
I really appreciated the weekly pre-booked meeting, and thoughtful choices to mitigate costs, given it was an expensive project. But certainly worth it, given the complexity of the project and short timelines.
I feel like a huge load has been removed from my plate, knowing I can reach out for support on myriad things whenever I need assistance. Gold!"
With The Right Systems In Place, You’re Unstoppable
You focus on creating, impacting, and leading while I get your processes, systems and business in alignment with your goals. Once all your systems are integrated and optimised, I oversee my team of VAs, OBMs, and vCIO to manage and support it all.
We’re here to help you implement and manage everything with our full, Australian based team, to support you every step of the way.
>> You breakthrough, I back you up.
>> You scale, I systemise.
>> You innovate, I integrate.
>> You have the vision, I make it happen.
Business Operations Consulting
Running a small business should feel like a breath of fresh air, not a constant sprint. While the journey is filled with exciting possibilities, keeping all the pieces flowing smoothly can feel overwhelming. As your Operations Consultant, we bring calm to the chaos. We transform complex business processes into beautifully simple systems that work for you, not against you.
We're here to help you create space! Space to grow, space to innovate, and space to genuinely connect with your clients. Together, we'll design a business that flows with ease. One where every system feels intentional, every process feels light, and every strategy aligns perfectly with your vision of success.
Automation Consultant
Creating Flow Between Systems and People with Elegant Automation
As your Automation Consultant, we implement thoughtfully chosen systems and integrations. Whether it's streamlining your booking system, simplifying your email marketing, or creating easy payment processes, we ensure every piece works together effortlessly, creating a business that flows easily and with less admin.
If native integrations are not possible, we will integrate with systems such as Zapier or Make, to ensure your systems are synced without the need for manual data udpates.
How We Help:
✔ Tech Stack Optimisation – Build an integrated system that works seamlessly for a balanced blend of efficiency and personal touch
✔ Cloud-Based Business Systems – Improve efficiency with cloud-based tools that support your unique business requirements, while also ensuring easy workflow
✔ Data Integration – Sync systems such as online bookings, email marketing, payments, digital product sales & so much more. Native integrations or integration tools such as Zapier or Make ensure your systems are all working together.
✔ Workflow Automation – Automate Manual Workflows and minimise your to-do list so you can focus on what matters most
Let's create space in your business by reducing the busywork, so you can focus on what lights you up.
AI Consultant
Embrace AI with Intention and Ease
AI isn't just another tech trend. You can use it to help run your business with more space and simplicity (yay for automation!). While the possibilities are exciting, we understand it can feel overwhelming to know where to even begin.
As your AI Consultant, we help you navigate this new landscape with clarity and confidence. We'll show you how to thoughtfully integrate AI tools in ways that feel authentic and aligned with your business values. From creating more meaningful customer interactions to streamlining your daily operations, we'll help you harness AI's potential while keeping your business's human touch at the heart of everything.
How We Help:
✓ AI Chatbot Development – Create friendly, helpful chatbots that welcome your clients, answer common questions, and guide them through your services. We ensure your chatbot feels natural and speaks in your brand's voice.
✓ Prompt Engineering – Help your AI tools communicate more effectively by crafting clear, purposeful prompts. We fine tune your AI responses to ensure they're helpful, accurate, and align perfectly with your business style.
✓ AI-Powered Business Automation – Let AI handle the repetitive tasks while you focus on what matters. From scheduling to email management, we help you create space in your day while keeping your business personal and authentic.
✓ Data-Driven Decision Making – Transform complex data into clear insights that help your business grow. We show you how to use AI to spot opportunities and make confident decisions about your next steps.
AI isn't about replacing the human element! It's about creating more space for genuine connections and meaningful work.
Building A Business Should Feel Like A Natural Flow, Not A Constant Struggle.
Optimising business operations is about creating space for clarity, confidence, and ease. We help you to implement systems that will hum smoothly in the background. One where your strategy feels aligned, and your growth feels sustainable and fulfilling.
Through thoughtfully crafted planning, seamless automation, and mindfully integrated AI solutions, we help you simplify your systems.... and eliminate overwhelm. Together, we'll create a simpler, more intentional path forward.
BOOK A FREE CONSULTATIONHOW TO OUTSOURCE TO A VIRTUAL TEAM
Your guide on how to prepare your business to feel confident and secure working with virtual team members.
We acknowledge the Ngunnawal people as the traditional custodians of the ACT and surrounding region, the land where we live and work. We pay respect to elders past and present. It always was and always will be, Aboriginal Land.
Diversity fuels innovation. We're dedicated to fostering a culture where everyone's unique race, age, gender, orientation, disability, and experiences are celebrated. In our inclusive environment, all are welcomed and empowered. Your uniqueness is not just accepted, it's the core of our strength and success.
