Thoughtful strategy. Human-first systems. Practical support to make your next move easier.
BUSINESS CONSULTING SERVICES FOR SMALL BUSINESSES
Working with an online business consultant should give you more than another list of things to do. It should help you see what's holding your business back, decide where to focus and take practical steps that make growth more sustainable.
I provide tailored business consulting for Australian coaches, consultants and heart-led service businesses. Together, we can review your business model, refine your services and digital products, improve your client journey, and work out which business systems will actually support your goals.
Strategy first, then the right support to bring it to life. Explore the areas below or book an initial consultation to talk through your business.
BUSINESS STRATEGY
Get clear on your direction, priorities and the business model that will support sustainable growth.
Best for: A practical roadmap and more confident decisions.
OFFERS & PRODUCTS
Turn your expertise into a clear, valuable service, programme, membership or digital product.
Best for: Stronger offers and a smoother path to sell and deliver them.
KAJABI EXPERTISE
Bring your strategy to life through a connected Kajabi website, course, funnel or membership.
Best for: Thoughtful builds, better journeys and less tech frustration.
AI & AUTOMATION
Use ChatGPT or Claude with suitable MCP connections, or Make.com or Zapier to simplify repeatable work.
Best for: Smarter workflows with people making the important decisions.
SMALL BUSINESS CONSULTING THAT STARTS WITH CLARITY
Whether you're planning your next stage of growth or feeling stretched by everything happening behind the scenes, good strategy starts with understanding what matters.
As your business growth consultant, I help you identify bottlenecks, choose priorities and create a practical plan. That might mean refining your business model, packaging your expertise, improving how you attract and support clients, or simplifying the way your systems work together.
And when it's time to implement, we can explore Kajabi websites and funnels, or AI and automation consulting when they genuinely make your business easier to run.
No complicated strategy that gathers dust. Just clear decisions, useful next steps and a business that has more room to breathe.
BOOK AN INITIAL CONSULT
AUSTRALIAN BUSINESS CONSULTING
STRATEGY WITH PRACTICAL FOLLOW-THROUGH
KAJABI, AI & SYSTEMS EXPERTISE
PERSONAL, HUMAN-FIRST SUPPORT
WHAT DOES AN ONLINE BUSINESS CONSULTANT DO?
An online business consultant looks at how your business operates and grows, then helps you solve the problems standing between where you are and where you want to be.
For a small service-based business, that might include:
- Business strategy: Reviewing your goals, offers, pricing approach and growth priorities.
- Client experience: Mapping what happens from first enquiry through to delivery and follow-up.
- Systems and operations: Finding manual work, unclear processes and disconnected tools.
- Practical implementation: Creating a plan for improvements and, where appropriate, helping build them.
Unlike a coaching-only approach, my consulting can include hands-on systems thinking and implementation. We'll decide what belongs with people, where ChatGPT or Claude can help prepare information, and when Make.com or Zapier can reliably automate routine steps.
WHO IS ONLINE BUSINESS CONSULTING RIGHT FOR?
This support is designed for coaches, consultants and other service-based small business owners who want to grow with more clarity and less unnecessary complexity.
- You have clients and a working business, but you're not sure what to prioritise next.
- Your services or programmes need clearer packaging, pricing or a more efficient delivery process.
- You're juggling disconnected software, manual admin or systems that no longer fit.
- You want a thoughtful small business consultant who understands both strategy and implementation.
- You value human connection and want technology to support it, not replace it.
We can work together online from anywhere in Australia. Start with an initial consultation to decide whether a strategy workshop or ongoing consulting is the best fit.
MEET YOUR ONLINE BUSINESS CONSULTANT: KIRSTEN REES
Business strategist, Kajabi expert and a very enthusiastic systems nerd.
I've been working in online business since 2016, helping service-based business owners make sense of their strategy, systems and growing responsibilities.
My approach combines the big-picture thinking of business strategy consulting with the practical details needed to move forward. From a stronger offer and smoother client journey to a connected Kajabi setup or a more thoughtful automation, I look for what will make the biggest difference without creating more work.
I care about ambitious businesses. I also care about the humans building them.
MORE ABOUT ME
BIG IDEAS. SMARTER SYSTEMS. A BUSINESS THAT SUPPORTS YOUR LIFE.
HOW WE CAN WORK TOGETHER
We can start with a focused strategy workshop or work together more closely as your business evolves.
If you're not sure what's best, book an initial consultation. We'll talk about what you need and find a sensible place to begin.
READY TO MAKE BUSINESS FEEL SIMPLER?
Tell me what you're building, what's feeling complicated and what you'd love to work better.
We'll explore the business strategy, systems and support that make the most sense for your next step.
BOOK AN INITIAL CONSULTTestimonials
Kemi Nekvapil
KN Collective
"I needed someone to work with me on all the âbehind the scenesâ aspects of my business regarding online program creation, systems and processes.
It can be difficult to find someone who has all the technical skills and a high level of service for their clients. Kirsten listens and communicates well, has integrity, and holds you accountable when needed.
She is a delight to work with and co-create with, and to be honest, I would not have the online business I have without her and her team."
Tracey Anderson Askew
Transform Your Birth
"Kirsten works from a place of excellence â working together has been a dream. I was too busy working in my business rather than on my business. My systems were old and inefficient. I was frustrated because I had a head full of ideas and I couldnât find the time to help my clients in the way that I wanted to help them. Having Kirsten onboard has been an amazing change to how I do business now.
Kirsten has updated my systems to bring in new platforms that are really efficient which has saved me an incredible amount in administration of my business. Sheâs also updated the procedures for me which means that anybody can walk into my business and know how to help me run it. That has been an incredible level of progress as well. Having her on board has helped me now to implement at least three major initiatives and Iâm so proud of it because Iâve been wanting to do that for a long time."
Daniel Sih
Spacemakers
"I can't speak more highly about Kirsten and her team at Busy Made Simple. I have high expectations when it comes to engaging professional services, and BMS have met this and more.
I really appreciated the weekly pre-booked meeting, and thoughtful choices to mitigate costs, given it was an expensive project. But certainly worth it, given the complexity of the project and short timelines.
I feel like a huge load has been removed from my plate, knowing I can reach out for support on myriad things whenever I need assistance. Gold!"
FREQUENTLY ASKED QUESTIONS ABOUT ONLINE BUSINESS CONSULTING
What's the difference between a business consultant and a business coach?
A business coach often focuses on helping you reflect, build confidence and make your own decisions. A business consultant can assess your situation, recommend specific improvements and help plan or implement practical changes. My work brings together strategic thinking, clear recommendations and support with the systems that make those changes possible.
Can you help a small business that already has clients and systems?
Absolutely. You don't need to be starting from scratch. We can review what's already working, identify where growth is becoming harder than it should be and refine your existing offers, processes and technology.
Do you work with small businesses outside Canberra?
Yes. Busy Made Simple is Australian-based, and online consulting means I can work with coaches, consultants and service businesses across Australia.
Will you recommend new software or AI tools?
Only when they are the right solution. We'll review your current systems first. Sometimes an improved process or clearer responsibilities will solve the problem without adding another subscription. Where useful, I can help with Kajabi or ChatGPT, Claude, Make.com or Zapier integrations.
How do we get started?
Begin with an initial consultation. We'll discuss your goals, current challenges and the kind of support that will make the biggest difference. From there, we can choose a focused business strategy workshop or ongoing consulting support.
STRATEGY IS THE START. THE RIGHT SUPPORT BRINGS IT TO LIFE.
Once we've worked out what matters most, you don't have to figure out the implementation on your own.
For websites, courses, memberships and funnels, explore Kajabi Expertise. For ChatGPT or Claude MCP connections, or Make.com or Zapier workflows, explore AI & Automation.
We'll make thoughtful choices about what technology can handle and what should stay with a person, so the end result is both useful and human.
BOOK AN INITIAL CONSULTWe acknowledge the Ngunnawal people as the traditional custodians of the ACT and surrounding region, the land where we live and work. We pay respect to elders past and present. It always was and always will be, Aboriginal Land.
Diversity fuels innovation. We're dedicated to fostering a culture where everyone's unique race, age, gender, orientation, disability, and experiences are celebrated. In our inclusive environment, all are welcomed and empowered. Your uniqueness is not just accepted, it's the core of our strength and success.